Level 3 Personal Trainer Course & Qualification

If you're having any technical issues with your shopping basket call us on 01329 829444 to book your course with a Career Adviser. The office is open Monday to Thursday from 09:00 to 19:30 and Friday from 09:00 to 18:00. 

In the unfortunate event that you don't pass your practical assessment first time, you can attend another date free of charge. This can be rebooked this via the Bookings tab. Further re-attempts at practical assessment may incur a small fee.

Future Fit Training certificates can be downloaded straight from Flex (in the Awards section). For any CPD practical workshops attended, these certificates can take up to 3 weeks.

ProZone is a subscription based service for Business-to-Business learners only where you can interact and learn from fellow members and peers, including other industry professionals and guest partners. It offers regularly updated content, including videos, articles, discussions, and links to useful resources. Users also gain access to a library of recorded webinars and podcasts, all designed to enhance their expertise. To ensure practical application, ProZone includes follow-up tasks and activities to help users implement the knowledge. It covers a wide range of key areas, such as business, sales, and customer service, alongside expert insights into nutrition, coaching, and training. Specialist topics include biomechanics, strength and conditioning, and sports massage, as well as resources on health and wellbeing, group exercise, and life coaching. ProZone also supports self-development, management, leadership, and front-of-house operations, making it a valuable resource for every level of the industry. Primarily aimed at building on existing knowledge, ProZone is suitable for front-of-house, sales, therapists, exercise instructors, personal trainers, and management professionals alike. While most content is widely applicable, some material may not be relevant to all users or may build on advanced concepts not yet familiar to some.

Details on confirmed venue, times and tutor can be found in the Bookings section on Flex under the Scheduled tab. Click on the booking and the details will show. For a list of what to bring with you to a practical sessions, please refer to the relevant module within My Courses for further details.

Download our price guide to explore all available options and find the plan that fits you best. We offer a range of flexible payment solutions to suit every budget:

• 0% Finance – Spread the cost over 12 to 48 months with interest-free monthly payments
• FlexPay – Choose a payment schedule that works for you
• Deposit & Balance – Pay a deposit upfront, then settle the remaining balance later
• Pay in Full – Make a one-time payment for the full course fee

Additional funding options are available, including ELCAS support for Armed Forces personnel.

CIMPSA and EReps have a mutual recognition agreement so learner qualifications may be portable in Europe and other countries. Learners will need to ask CIMSPA for a letter or confirmation of portability. Contact info@cimspa.co.uk with details about your course for more information.

Your learning is independent led, and support is there when you request it. Our Remote Support Tutor team is on hand to answer any generic queries or to provide support to assist your understanding of the subject matter within your learning. This support can be requested through various avenues - email, phone, social media. For more details on this, please refer to the Learner Services section within your Library.

CIMSPA (the Chartered Institute for the Management of Sport and Physical Activity) is the professional organisation that provides development, leadership, support and empowerment for professionals working in sport and physical activity. Their goal is to create a standardised industry that everyone, from apprentices to CEOs, are confident in and proud to be part of. Some quick key facts are:

• Backed by Sport England and DCMS (Department for Culture, Media and Sport) to lead developments in the sports and physical activity sector's workforce.
• Set a rigorous system for standardising all sport and exercise professionals, assessments and awarding and validating qualifications.
• Has membership options for everyone working in, or interested in working in, the sport and physical activity world.
• CIMSPA already provides a route to chartered status for those working in leisure operations, and is developing similar routes for the whole of the sector.

For more information go to www.cimspa.co.uk.  

CPD = Continuing Professional Development. To maintain CIMSPA membership, members require 10 points per year. Points can be gained through relevant qualifications, awards and courses. The great news is that many Future Fit Training modules will award you with these vital CIMSPA CPD points.

The course length will be dependent on the time you are able to dedicate to your study and if practical dates are included, the availability of these. The more time you have available, the quicker you are likely to complete your course. Our courses have been designed to study both part-time and full-time for all of our learners, therefore the best way to work out how much time you need to study is to work out how many hours a week you can dedicate.

As well as giving you a choice of ways to pay to suit your circumstances and current commitments, we also welcome students funded under the MOD's Enhanced Learning Credits Administration Service (ELCAS). Call us today and find out more.

No. Our prices are very competitive and you will receive more than just qualifications. In comparison, looking at the content of our courses compared to others, we are confident that the quality and number of courses we offer outweigh those of other training providers. For a more in-depth comparison with others, please download our Comparison Checklist.

The minimum age to train with us is ideally 18 years old or over on the day of enrolment, however there are courses which have a 16+ minimum age, with learners requiring written permission from a parent or guardian to participate. We also have some courses with a requirement of minimum 19 years old. Please contact one of our Careers Advisors for further details.

All of our courses will run on Windows-based PCs, Apple macs and iPads. We test our courses in a range of browsers but for best results we recommend that you use the latest version of Google Chrome or Microsoft Edge.

No prior work experience is necessary.

Our award-winning online personal training courses offer a variety of levels and intensities depending on individual experience and professional training. While there is no such thing as an ideal Personal Trainer or an ideal background, in our experience, the most successful Personal Trainers tend to have the following three characteristics: Fearless Personal Training is a job for extroverts. You'll be in a busy, noisy space all day, and you'll be surrounded by people constantly. If you want to work as a Personal Trainer, you have to enjoy talking to people, putting yourself in a public-facing space on the gym floor or online, and building up the confidence and resilience to continue to market your skills to your community. A key characteristic of a fearless Personal Trainer is a passion for continuously building their skills and pushing their business further, opening up new client bases, and looking for new ways to help those around them hit their fitness goals. Impactful The reality is that life as a Personal Trainer requires effort and commitment to build up a client base and deliver a fantastic service over and over again. You will constantly be going the extra mile, doing more than just what the industry experts do, and making a real impact. Trusted - If you want clients to trust you and listen to you, they have to know that you genuinely care about them. This comes from building a genuine connection with all your clients, understanding what they're hoping to achieve with their sessions, and having the confidence that you have the skills to help them get there.

No, whilst we do recommend becoming a CIMSPA member, it is not compulsory for joining Pro Zone. You can still enjoy all of the benefits the platform has to offer whilst enhancing your knowledge and skills.

If you are planning to start teaching Pilates classes prior to completing your training, you cannot call yourself a Pilates teacher until you qualify, and you can only teach what you have covered in training. For this, you need to purchase Student insurance. Balens, EMD, CIMSPA and Fit Pro are suggestions of companies who provide this.

The Royal Society of Public Health (RSPH) is an independent health education charity and the world's longest-established public health body. They are also an Ofqual-recognised national awarding body that provides health-related qualifications. When you complete our Level 4 RSPH Nutrition course you will gain a Level 4 Award in Nutrition accredited by the RSPH. You will also be eligible to become a member of the RSPH.

The Association for Nutrition (AfN) protects and benefits the public by defining and advancing standards of evidence-based practice across the field of nutrition and at all levels within the workforce. AfN Course Certification is a quality mark awarded to courses that meet the competence requirements for their specified sector and level. This quality assurance mark enables students, employers and the public to identify reputable, evidence-based courses in nutrition science.

As part of a Nutrition package, you will learn how to suggest meal plans for a variety of clients. The purpose of this is to give a client examples of what a day's eating could look like, ensuring that it meets that client's energy and nutrient needs. It isn't about prescribing a set way of eating that the client must follow as this approach is rarely the most effective way of helping clients establish long-term behaviour change. Our Meal Planning course explains in what situations meal plans might be beneficial and what precautions need to be considered.

Possibly! Courses of the same name vary between education providers and for this reason we cannot give a blanket answer. We are required by the awarding bodies to consider each learner's application on an individual basis against criteria specified by the awarding bodies. Please bring this up at enrolment and our Careers Advisers can check your qualifications with our team of experienced professionals.

Future Fit Training offers flexible training solutions, which means we build your programme around you, your commitments, and the time you can dedicate to study. If your circumstances change, we simply rework your training plan. Previous students have taken time out to have babies, change jobs, start work, and many other reasons. Most of the theory that underpins the practical part of our courses is delivered via e-learning. This gives you the freedom and flexibility to study wherever and whenever you want.

While you are training you can get student insurance from a company called Balens in order to teach, but you must declare that you are in training and charge a lower rate than you would if you were a fully qualified Pilates Instructor. If you have student insurance in place, you can teach what you have learnt so far in training. You cannot however, call yourself a Pilates teacher until you are fully qualified at minimum Level 3. If you are still waiting for your certification, contact Learner Services and we can provide a certificate to follow letter as provisional evidence of your qualification.

The amount of support that you're entitled to varies depending on your length of service, with longer service lengths granting you access to more funding. Specifically, ELCAS works through yearly claims, and you can claim up to three times in total (3 separate years)

• If you have 4-7 years of service, you can claim £1000 each time
• If you have 8 years+ service, you can claim £2000 each time

ELCAS funding is for up to 80% of a training course, up to the value of the amounts accrued. You will need to pay a 20% contribution towards the cost of your chosen course. The lower the price of the course, the smaller amount your personal contribution will be. For more information around claiming visit ELCAS Claims

No. Only approved courses (at level 3 or above) delivered by approved providers are eligible for ELCAS funding. The simplest way to check is by using the ELCAS approved provider search function.

If your course is eligible you can contact ELCAS to receive a Claim Authorization Note (CAN), which you can then present to the course provider when you book.

ELCAS stands for the Enhanced Learning Credits Administrative Service. It's a government scheme set up specifically to support people transitioning out of military service by providing funding for your qualifications. The scheme works through partnership with a wide a selection of education and training providers across the UK. ELCAS can be used to fund qualifications across a range of professions, including electricians, construction workers, engineering and tech, security, and most relevant to us, fitness instructors and personal trainers.

We have been producing elite personal trainers for over 30 years and are a preferred supplier of resettlement training packages. Below are a number of reasons to choose a course with us as you transition into civilian life.

• Our diplomas are widely recognised and will fully prepare you for working in the fitness industry
• A number of our courses are delivered via e-learning which means you can start your training while overseas or on deployment
• Practical courses are held at a variety of locations across the UK, and you can choose a date and location that suits you
• We can offer you sound advice on how to obtain funding for your course from ELCAS
• We offer full tutor support and have a dedicated student support team to help you while you study
• Once qualified, you can also take advantage of our guaranteed interview service, guaranteeing you an interview with some of the biggest health club chains in the industry when you have completed your training.

Course progress should track across multiple devices when logged in. If not, it may be that your browser settings are preventing this, to learn more about this you can access our full troubleshooting guide which is available in the Resource Centre within your Library.

A Life Coach is a professional who will help clients achieve a personal or professional goal in life, they do not need mental health training and are not equipped to diagnose or treat mental health conditions. A Therapist is a trained mental health professional who is in a regulated field of healthcare and requires an operating license.

A Level 3 Life Coach will be educated in coaching and mentoring to help motivate and empower clients to progress and grow through aspects of life and business. This is considered the first level of qualification in the industry. A Level 5 Life Coach will have the skills and knowledge in a range of methods and techniques to support and develop the life of clients. A Level 5 Life Coach will be able to set up their own business or work within an organisation to help clients achieve their life ambitions.

Your Flex password is preset and randomised in order to ensure that your account remains secure. Due to this, you can not choose an alternative password. If you forget your password, you can reset this by choosing forgotten password on the login page for Flex.

This will vary depending on the assessment you are looking to complete, but if your course has a practical assessment and a written portfolio as part of this, general guidance is: Practical assessment = The time frame between your workshop and practical assessment is recommended to be between a minimum of 4 weeks. This is to allow time to put what you have learnt into practice and prepare for your practical assessment. We would recommend that you utilise this time to suitably prepare. Written portfolio assessment = You can start working on this after completion of the workshop. Details of what's required and the portfolio document you need to complete are within the Assessment module in your e-learning.

If the booked date of the online learning module or practical assessment has past and you haven't completed it, we recommend that you complete this as a priority and reschedule your future booked dates accordingly to allow ample time for you to complete this. If you are concerned about any knock-on effect this may have on your learning, please contact support@futurefit.co.uk.

Normally our practical workshops are 9am-5.30pm however this can vary venue to venue. For confirmed details on timings, please refer to your Bookings tab, under Scheduled, and click on the practical workshop required. Please note confirmed venue details/times are not added to Flex until 4-6 weeks prior to running. If there are differing times within the "Additional information" section on the booking, these are the correct times.

We allow 14 days from the point of enrolment for cancellations, please note that there may be charges depending on what content you have accessed or completed. After this point cancellations are not permitted. If you believe there to be extenuating circumstances, please refer the the Cancellation section with the Learner Support module in your library for further details.

Both courses cover an advanced level of nutrition. Level 5 Nutrient Metabolism focuses on metabolism and the hormonal and dietary factors that influence this. On the other hand, the Level 5 Nutrition and Immunity course looks closely at the components of the immune system and how our diets can support its optimal functioning. It covers topics such as inflammation, gut health, and cancer prevention.

For each assignment you submit during the Access to HE course, the marking time will be around 2-3 weeks. During this time you can move onto the next part of your course and continue to study.

We may be able to replace certificates however this is dependent on various factors - whether it's an awarding organisation certificate or a Future Fit attendance certificate, and how far back you completed the qualification. Please contact support@futurefit.co.uk and they can give guidance on this. Please note that the Awarding Organisation may charge a replacement fee.

If you are receiving the MissingKeyMissing Key-Pair-Id query parameter or cookie value error message this is due to specific browser settings which prevent the online learning from working, to learn more about this you can access our full troubleshooting guide which is available via the Resource Centre in your Library.

All our practical workshops and assessments are scheduled on weekends (Friday - Sunday), but the number of days to attend are dependent on the discipline of the subject. If there are personal circumstances which prevent you from attending on weekend dates, please speak to a Careers Adviser about possible options.

If you have practical dates within your training, we recommend scheduling your dates as soon as possible in order to avoid disappointment. You can do this via the Bookings tab. We recommend watching the booking tutorial video which can be found within the Resource Centre in your Library. If you're having trouble doing this, you can contact support@futurefit.co.uk for assistance.

Once you've signed your enrolment form, Flex will automatically set up your newly purchased learning ready for you to access. If you are new to us, you will receive a welcome email with your login to Flex. Just follow the instructions within this. If you are already learning with us and have purchased further products, you can just log into your Flex account and the additional learning will be there. If you don't receive an email with your login, please contact us on support@futurefit.co.uk and we can request another email be sent.

Everything you have assigned to you will be in your account under the library. From there, you can either go into My Courses (which will show the complete package purchased) or you can go in via My Training (which will show all modules individually). If you can't find a module with My Courses, go into My Training and use the search function to find the collection or module you want to complete.

A module is an individual part of an overall course. This may be in the form of an e-Learning file, a video or a document. A collection is where we group together modules to form a course or unit within a course. The most important thing for you as a learner is to know that Flex will manage the order of your learning where possible, so as long as you get started, Flex will direct you to which piece of training you need to complete next.

Most of our courses are endorsed by CIMSPA and offer CPD points. These points can be used to maintain membership with CIMSPA to ensure learners are showing currency within the industry.

When you log in to Flex, you'll see all your training on the home page. You'll also be able to find a helpful getting started video that will show you where to find your training. Each time you log in, you'll find a section called 'Jump Back In', which will include anything you've started but not completed.

Oh no, we work hard to exterminate all those pesky bugs. If you've managed to find one, please use the help and support button in the bottom right-hand corner of the screen. You will have tools to screenshot, record and add notes about your issue so our technical team can best diagnose the bug and get it fixed ASAP. The more information, such as the browser and device type you can give us, the quicker we'll be able to help you.

Some courses require you to have completed prior learning before moving on. This ensures you have all the knowledge required to understand and succeed in upcoming modules. If you feel there is an error or mistake. Please contact us so we can clarify if you need to complete the prior learning.

Complete the training as soon as possible. The deadline dates are typically set so that you are able to progress in your course at a steady pace. In some cases, this is because you must complete the work before your practical workshop or assessment days. If you have questions or think that your training shouldn't be overdue. Please raise a support request, and we will get a member of the learner services team to assist you.

Yes, you can start as soon as you've logged into Flex. You will receive a Welcome Call within 72 hours of enrolment. If we can't reach you, an email will be sent with an invite to book a Welcome Call if you have any questions. This is not mandatory so if you're happy to start your learning and contact us when you need support, you can!

All personal data stored in Flex is stored in the UK and remains within the UK when being accessed. For information such as user data, training portfolios and learner progress, we use one of the largest and most well-recognised database providers in the UK. Flex databases run within a private network, isolating communication between each of our servers and ensuring data is encrypted in transit (with SSL) as well as at rest (with LUKS).

Flex can only support browsers “as released” by vendors, without modification. This means that Flex cannot account for any additional functionality or unintended consequences as the result of the user installing and enabling third-party browser extensions and plugins. In some cases, these extensions can “interfere” with the intended functionality of a website, such as modifying the user interface or preventing data from transferring between client and server; whether intentionally or not. Ad Blockers (for example) are known to do both of these things (legitimately) but can do so with unintended consequences. Whilst every effort is made to ensure Flex remains fully functionality alongside the installation of such extensions, it is not possible to guarantee it due to the enormous set of possible third-party plugins. Our general recommendation, especially if users experience any unexpected behaviour, is to disable browser extensions or whitelist Flex’s URL from your Ad Blocker(s) so that your extensions remain enabled for other websites. Flex will never serve ad-network advertisements to learners, or give learners a reason to run a Ad Blocker whilst using Flex, so disabling Ad Blockers will not result in the undesired delivery of ads.

Flex adopts a usage share approach for browser compatibility and works with the latest versions of web browsers from Google, Microsoft, Apple and Firefox on vendor-supported versions of Windows, macOS, iOS and Android. For older and less popular browsers (a version of a browser with less than 1% usage share) functionality degrades gracefully where possible. For example, Flex may support drag and drop in the latest version of a browser, this feature may degrade into a simpler way to achieve the same outcome in an old browser. These cannot be guaranteed to work with Flex, but we make every effort to ensure it will, where reasonable with regards to the technology available, in line with our approach to degraded functionality. Additionally, Flex cannot guarantee the browser compatibility of SCORM eLearning modules themselves, which are deemed “uploaded content”. For this reason, Flex cannot ensure SCORM files display and function as intended by the publisher (to which you should refer to their own policy) but Flex can ensure that SCORM eLearning modules are at least delivered to the learner, in line with our approach to degraded functionality.

We would recommend that participants are over 18 and under 65. If you have questions or concerns regarding this, please get in touch with Learner Services.

Yes, there is an initial completion deadline date noted on your signed enrolment form (the timescale for this is dependent on the package you purchased), however so long as you are actively training with us, and logging into your Flex account at least every 6-months, we will keep it open. You can ask for an extension to your deadline as many times as you need, however this must be requested prior to your deadline. If you are going to be inactive on Flex for six months or more, we recommend you contact us so that we can look into the available options. If you are inactive and do not contact us (and your completion deadline has expired), then a fee may be required for us to reactivate your training.

Your overall progress is tracked in the banner at the top of the welcome page. As this is the site's first iteration, there isn't currently an option to see how much time you have spent on an individual course or when you last logged in.

Biomechanics is defined as mechanics applied to biology, and mechanics itself is the response of bodies to forces or displacements (ScienceDirect).  Using an evidence-based system of screening and PREhabilitation exercise programme, Biomechanics Coaches can help mitigate the injury risk of our athletes and clients. We have shifted the paradigm to create a system that is modular and applicable to all other forms of exercise prescription. 

Careers in biomechanics are greatly varied depending upon an individual's choice of education and interpretation. Within our school, these titles may be used... 

• Biomechanics Coach 
• Biomechanics Trainer 
• Biomechanics Instructor 

While undertaking the Diploma in Biomechanics Coaching, you will experience learning both online and in-person in workshops, and have written work to complete. These workshops are a great opportunity to learn from the Master Trainers, ask questions, and put the skills into practice that you gained through your e-learning.

If you’ve completed your Diploma, there are many ways you can put your skills into practice as a full or part-time Biomechanics Coach. However, should you wish to elevate your training, you can become a member of the IBA (Intrinsic Biomechanics Association). This will entitle you to: 

• Mentor support from the Master Trainer team 
• Videos, webinars, and guest lectures delivered by industry leaders 
• CPD training and career development courses 
• Branded clothing and business support 

The entry requirements for this Diploma are Level 3 qualification in Personal Training, Pilates, Yoga or equivalent. You will also need to be at least eighteen years old. 

Yes, Biomechanics Education is a CIMSPA-endorsed education training partner as well as STA for sports therapy learners. 

Biomechanics Education currently delivers professional practical workshops in four locations:

• London
• Manchester
• Belfast
• Edinburgh

Learners are comprised of professionals looking for an understanding of intrinsic biomechanics. Often these are personal trainers, Pilates teachers, yoga Instructors, sports therapists and strength coaches.  

Continuous formative assessment during the attendance days. Summative one-hour practical assessment and written portfolio.

Biomechanics Coaches have found themselves involved in multidisciplinary teams, working alongside physiotherapists or with sports clubs.

If you want to study offline, you can download the course transcript from online learning and save it on your device. This way, you can continue learning even when you are not connected to the internet.

Life Coaching is a practice where a professional coach works with clients to help them achieve their goals and improve their overall well-being. A life coach may help clients develop a sense of self-awareness, set and achieve goals, and overcome personal or career challenges. By offering guidance and support, a life coach can help clients increase confidence, reduce stress, and improve motivation. To become a life coach, one typically needs to obtain certification or training, build a client base, and develop a niche. Common questions about life coaching include how much it costs, how long it takes to see results, and what to expect in a coaching session. When you work as a Life Coach you can legally give advice and guidance on how to make life improvements in both personal and professional aspects. Life Coaches can not legally diagnose and treat any mental health issues, this is something a Therapist would do.

Details on confirmed venue, times and tutor can be found in the Bookings section on Flex under the Scheduled tab. Click on the booking and the details will show. For a list of what to bring with you to a practical sessions, please refer to the relevant module within My Courses for further details.

You can access our Recommended Study Schedule guide via the Resource Centre on your Flex account. This details the recommended order in which to complete our courses.

We don't offer hard copy printouts of the online learning as course transcripts are downloadable within all modules to download yourself.

Yes, our Level 3 Access to HE courses are designed to provide an alternate pathway into University. However, we strongly advise checking with your prospective University directly prior to starting the Access course, as entry requirements may differ.

No, there are no in-person workshops for this course as ‘hands-on’ practical skills aren’t required for this topic. The course is online learning only. 

To make these Level 3 Access courses as inclusive as possible, there are no specific entry requirements or prerequisites to study. However, in order to ensure that the content is accessible, we suggest we recommend numeracy and literacy at Level 2, (that’s roughly equivalent to Maths or English at GCSE grade 4 and above in England and Wales, the old grade C or above in England and Wales, the current grade C or above in Northern Ireland or above National 4 in Scotland). You need to be 19 years old or over to start the Access to HE programme. Learners must be UK based (including Southern Ireland) for the duration of the course.

Yes, you can work alongside undertaking this training. We do however recommend you don't study anything else whilst completing this course. Access to HE comprises of structured cohorts, with set deadlines for assignments every 2-3 weeks over the course of a 9-month period. Cohorts start in Jan and Sept every year and learners will be contacted prior to these start dates to inform of the booking window.

To join any of our Facebook Groups, please see further details on Flex within your Library/Resource Centre/Career Hub/Your FIT Community. These groups have been set up so learners can communicate with us as well as other learners as a support network.

Our workshops can range from 1 to 3 days attendance, and fall over weekends (Friday - Sunday). Assessments are only Sat and/or Sun, again the number of days attendance is dependent on the discipline. Please note if you are attending a specific ""For Business"" workshop/assessment, the details below may differ.

• Gym workshop - 1.5 days, Assessment - 1hr slot
• PT workshop - 1 day, Assessment - 1hr slot
• Circuit Training, Kettlebell Training, Suspension Training, Indoor Cycling - all 1 day each
• Level 3 Sports Massage workshops - 2 x 2 days, Assessment - 1.5hrs slot
• Level 4 Sports Massage workshops - 2 x 2 days, Assessment - 2 days
• Strength and Conditioning workshops - 3 days, Assessment - 1.5hrs slot
• Exercise Referral workshop - 1 day, Assessment - 1 day
• Lower Back Pain workshop - 2 days
• Basic Mat Pilates workshop - 2 days
• Intermediate Pilates workshop - 1 day, Assessment - 1 day
• Advanced Mat Pilates workshop - 1 day
• Pilates with Small Equipment workshop - 1 day (or can complete the online version as an alternative to attending the practical)

These run on weekends apart from London when they run on weekdays.

• Pelvis and Spine workshop - 2 days
• Shoulder, Knee and Foot workshop - 2 days
• Coaching Assessment - 1.5hrs slot

This is no longer required but ensure your name and email address are noted on any documents you submit for marking so we can identify your work.

We recognise the importance of face to face training and assessment, therefore we do no offer remote assessments.

Yes, as long as the participant meets the criteria of being between 18-65 years and any programme cards are adapted to meet the new participants needs.

This is something we do not provide as part of your training. We do however advise if you are booking accommodation for a practical date, that the option for cancellation is available in case of any last minute changes.

Any changes to practical dates which have already been confirmed with a tutor/venue, learners will be emailed and texted to inform of any changes.

Normally if we have to postpone practical dates, we will inform as quickly as possible via email/text and give an alternative option to rebook.

Awarding Organisation certificates can take up to 12-weeks. If you have been offered a job in the interim, you can request a "certificate to follow" letter from our Learner Services team. You must however provide evidence of the job offer to gain this.

In terms of resources including in your training, you have ready access to all your e-learning (which includes text, images, animation, audio, video, templates for written assessments) and face to face interaction with a Tutor if you're attending practical workshops/assessments. Our Remote Support team is also available to book 1-2-1 phone/video appointments with, as well as generic support email and phone options.

We offer learners the opportunity to purchase a Totem Pro card at a discounted rate. You require to provide proof of enrolment when applying. Please contact support@futurefit.co.uk to request details and the unique discount code.

Learners are given 6-months free access to Nutrium as part of any Level 4 Nutrition package purchased. You require to provide proof of enrolment when applying. Details on how to apply for this can be found in your Library/ Resource Centre/Career Hub.

Group workshops advise learners to play licence-free music to avoid paying for a music licence. There are lots of options out there that learners can purchase and as anything Group based is just background music, this would be the easiest option. However, if the learner wanted to play licensed music (i.e music from original artists) then they have to purchase a licence.  When they search for music they can check if it's license-free or not. To purchase a music licence, go to https://pplprs.co.uk/themusiclicence/sectors/fitness-dance/.

As an private training provider, we cannot provide "normal" job references to any learners potential employers. Our training is based on independent led learning, so our learners are not allocated specific tutors during their training, they are given points of generic contact for assistance. We can only provide basic information, e.g. start date of training, study part/full time and what you purchased. We also require to have the permission from the learner directly if the request comes from an employer.

All learners are required to prove their identity when attending practical workshops or assessments. The form of ID/details need to be logged onto the PARQ form prior to/during attendance. Accepted forms of ID are photo based - passport, driving licence, national identity card. If you cannot provide any of these, please contact support@futurefit.co.uk and we can provide alternative options.

Massage tables are only included if your package includes the Level 3 Sports Massage qualification (also not available to For Business learners). There are ordered 2 weeks prior to the date your Workshop 1 is booked and will be delivered directly to the address you registered at time of enrolment. You will receive an email when this has been ordered to notify its delivery date. If you wish your table to be delivered elsewhere, please ensure you contact support@futurefit.co.uk at the earliest opportunity to inform where it should be sent.

We have a fair bit of blog content on the website surrounding insurance and setting up a business, particularly for PT, which you can find here.

Balens (www.balens.co.uk) accept applications for insuring Level 3 and Level 4 learners with a certificate/qualification. Learners who complete the MCQ only to get to level 4 will not be able to get insured at Level 3 until they have completed Level 4 as they will not be gaining a Level 3 certificate. Please read our guide for further information.

As long as you are actively studying towards your qualification, we will provide you with a free extension to your learning. Active studying is considered to be completing any part of your learning within a six-month rolling period. Completed learning could be attending a workshop or finishing a small unit of e-learning. On expiry of your course time frame, if a six-month period has passed or subsequently passes without active studying, a return to training fee would apply to continue your training. The amount of the Return to Training fee (RTT) is dependent on the training you have enrolled on and the length of time since it expired.

CIMPSA and EReps have a mutual recognition agreement so learners qualifications may be portable in Europe and other countries. Learners will need to ask CIMSPA for a letter/confirmation of portability. Contact info@cimspa.co.uk to request confirmation directly.

The name you give at point of enrolment will be the name on your certificates once qualified and needs to match any ID provided during your training.

All practical dates can be changed up to 5 weeks prior to running at no charge. There are no fees for date changing online learning. Learners are charged a flat £50 fee within the 5-week period from running which can be paid via debit or credit card at the time of unscheduling. Our fees are noted on the Terms and Conditions signed at point of enrolment.

Learners who are booked on a practical date and do not turn up are charged £50 per day for non-attendance. Bank details are supplied on the email and can be paid via online banking or you can contact 01329 823400 and pay over the phone securely. Our fees are noted on the Terms and Conditions signed at point of enrolment.

Our fees are noted on the Terms and Conditions signed at point of enrolment. 1st and 2nd resubmission attempts are free of charge. Any Re-Assessment and 3rd and beyond attempts will be charged at £30 per submission. You will receive an email if a fee is due with bank details included so you can pay via online banking or you can contact 01329 823400 and pay over the phone securely.

No. As the Access to HE qualifications are outside our normal qualifications, all resubmission attempts are not charged.

You no longer need to add this to any submissions for marking. Just ensure your name and email address you use to log into your Flex account is added to the document on the front page.

This can be down to various factors relating to the hardware you are using and the software you have on your device. We advise that learners change to another internet browser (we recommend using Microsoft Edge). Please ensure that the cookies are enabled (in the privacy settings for the browser) and that you have no pop-up blockers set which may prevent the tracking process from working successfully. Please try the suggestions in our Trouble-Shooting Guide, which can be found with your Library/Resource Centre. Try working on the training through Chrome’s “incognito mode” (Control + Shift + N). Ensure that you press “close” after each training session, as, if you leave the training open but are inactive for a longer period of time, it will close itself down in the background, even though it looks like you’re continuing with the training. Please reopen each time you're ready to study again. This link below should help with troubleshooting for your browser. https://www.whatismybrowser.com/guides/troubleshooting/website/general-troubleshooting-steps 90% of our learners have no issues after these changes but if you're still having problems, please come back to us and we can look into it further.

We do not allow any Future Fit Group or Associate branding to be utilised on any other website or marketing material. We do however, offer our learners Badges as a Recognition of Training completed with us. These can be used on your own website website/marketing materials. To request one, please email support@futurefit.co.uk stating your name, along with the name of the qualification awarded, and we will email supply your badge within 7-10 working days.

Our Remote Support team will request a Professional Discussion (known as a PD) when a learner's marking submission is Not Yet Competent but only has a small number of corrections or minor correction that can be clarified with a discussion. Having a Professional Discussion between an Assessor and learner cuts out the need to resubmit for marking again. This is in the format of video call via Microsoft Teams, which will be recorded as part of our Awarding Organisation requirements ans usually last up to a maximum of 30mins. If a Professional Discussion has been requested within your marking feedback, to book this you will be requested for a selection of dates and times by the Assessor, who will then send a Microsoft Teams invite to confirm the booking. In preparation for this, please ensure you read over the marking feedback and revise the areas mentioned within it. Please note you will require to show photo ID so please ensure you have this to hand.

The Level 4 Strength and Conditioning qualification requires learners to undertake a mandatory Professional Discussion (or VIVA) after passing their portfolio. This is where the learner and the Assessor hold a discussion to ascertain the understanding of the required subject. It is to show understanding of the Assessment Criteria and apply it to the work provided. This is in the format of a video call via Microsoft Teams, which will be recorded as part of our Awarding Organisation requirements and usually last up to a maximum of 30mins. To book this, you will be requested for a selection of dates and times by the Assessor, who will then send a Microsoft Teams invite to confirm the booking. Please note you will require to show photo ID so please ensure you have this to hand.

The Level 4 PT qualification requires learners to undertake mandatory Professional Discussions (or VIVA) after each Stage of their Assessment is submitted for marking/passing their portfolio. This is where the learner and the Assessor hold a discussion to ascertain the understanding of the required subject. It is to show understanding of the Assessment Criteria and apply it to the work provided. This is in the format of a video call via Microsoft Teams, which will be recorded as part of our Awarding Organisation requirements and usually last up to a maximum of 30mins. To book this, you will be requested for a selection of dates and times by the Assessor, who will then send a Microsoft Teams invite to confirm the booking. Please note you will require to show photo ID so please ensure you have this to hand.