Student Charter

What you can expect from Us
  • We’ll provide information, advice and guidance to help you in your training
  • We’ll co-ordinate your training programme and will support you throughout
  • We’ll deliver high quality training  through our team of knowledgeable and professional Tutors and provide you with relevant training resources
  • We’ll provide technical support for our home study modules via our Tutor Support Team
  • We’ll provide fair and valid assessment methods
  • We’ll listen to your feedback and provide you with opportunities to tell us your views.
What we expect from You

  • Your commitment to studying and learning. This includes: reading textbooks/handouts and completing the required work and tasks on time
  • To provide us with your up-to-date contact details, reply to any communication and complete and return relevant documentation when needed
  • To participate in a friendly and professional manner and with respect to your fellow students. To act in an appropriate way within training venues and towards staff
  • To let us know if you require any help with your studies by contacting our Tutor Support Team
  • To adhere to agreed dates and complete and submit your own  work within agreed timeframes
  • Your feedback and opinions.

 

Student Charter - April 2008

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